Have questions? We’ve got answers. Whether you're a new visitor or a long-time customer, our FAQ section is here to provide quick and clear answers to the most common questions we receive. If you don’t see what you’re looking for, feel free to contact us — we’re always happy to help.

Frequently Asked Questions

  • Telematics is a method of monitoring cars, trucks, heavy-duty equipment and other assets by using GPS technology and on-board diagnostics (OBD) to plot the asset’s movements on a computerized map. Also known as fleet tracking or GPS vehicle tracking, telematics is now an essential management tool for any commercial and public sector fleet.

  • Telematics devices are designed to retrieve data generated by the vehicle, like GPS position, speed, engine light information, engine faults and fuel usage. MyGeotab retrieves additional data for electric vehicles on real-time charge levels, charging locations and durations, and battery state of health, enabling fleet managers to effectively manage their EVs and compare their performance directly against the conventionally fueled vehicles in the fleet.. The telematics device sends the data up to the cloud, and it is then available for viewing and analysis in a fleet management platform.

  • Geotab is the global leader in connected transportation and asset management solutions. With over 25 years’ experience, they have the knowledge and sustainability to move your fleet into the next generation.

  • When paired together, Geotab GO and Geotab Drive make an FMCSA compliant ELD device.

  • Fleet Navigators has the real-world knowledge to create invaluable reports based on information provided by Geotab. These reports are essential when analyzing your fleets safety, expenses, and overall effectiveness.

  • The Geotab GO device simply plugs into your vehicles OBD-II port without any additional wire splicing required.

  • Absolutely! Your Geotab representative at Fleet Navigators will assist setting up company specific parameters and you will be notified if an asset is moved when it isn’t supposed to be.

Ready to Optimize Your Fleet? Connect with a Fleet Navigators & Geotab specialist today to discover how our solutions can transform your operations, reduce costs, and enhance safety. Fill out the form below to get started!